Snow plan wasn't enough: Heathrow boss
London - Heathrow airport's boss says it was caught unprepared for the amount of snow which fell in December, paralysing Europe's busiest airport.
Colin Matthews, chief executive of airport operator BAA, told a parliamentary committee on Tuesday that Heathrow was prepared to deal with up to 6cm of snow.
Instead, Heathrow was hit with 9cm of snow on December 18 and Matthews admitted: "We should have had a plan for more snow."
Matthews offered apologies to passengers whose flights were cancelled, and said the disruption at Heathrow had cost his company £20m.
BAA has commissioned an independent review of the debacle, and that report is expected this month.