Employee satisfaction increases with age – survey

2010-06-29 12:43

Employee satisfaction with employers appears to increase with job

level and age, according to the Deloitte Best Company to Work for Survey for

2009, which was released today.

The survey found that females tended to report higher levels of

contentment with their employers than their male counterparts.

The survey acted as a litmus test for employee satisfaction in

South African companies from a wide range of industries.

Employees were asked to rate their degree of satisfaction with

their employers over 13 categories including communication, rewards, training

and development, and leadership.

The results showed that job level, followed by age, has the most

influence on employment satisfaction, far greater than gender, tenure or


The report stated: “Senior staff, including executive and senior

management, report the highest levels of wellbeing with the organisation.”

This might be due to a number of factors, including greater

autonomy and flexibility as well as having a greater influence on the strategic

direction of the organisation, said director of actuarial and insurance

solutions Ashleigh Theophanides.

Age also appeared to have a strong influence on employee


Theophanides said: “The degree of satisfaction seems to increase

with age and, somewhat surprisingly, those in their 60s report the highest


However, job satisfaction appeared to decrease with increasing

tenure at an organisation, with respondents with less than three years of

service showing the greatest satisfaction while those with between six and 10

years showing the least.

“Yet, satisfaction levels seem to pick up after 10 years, with

employees who have spent more than 10 years within a company reporting higher

levels of satisfaction than their peers.”

The results also showed that the issue of gender differentiation

within the workplace needed to be addressed.

“Males and females report differing employment experiences in a

number of areas.”

While both genders had similar needs in the workplace, there were

some areas of divergence.

An example of this was communication within the workplace, where

male workers showed greater satisfaction with internal communications policies

and systems than their female counterparts.

Results from the survey also identified that female respondents

were more satisfied in the areas of company training and development as well as

diversity and transformation, than their male colleagues.


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