SA workers go beyond the call of duty – but they’re not happy

2015-01-27 16:12

More than 33% of South African employees report that they go above and beyond the minimum requirements at work – while the international average is 20%.

But when it comes to staying on at their current jobs, South Africans are less likely to hang in there: fewer than 28% report a great desire to stay where they are. The figure is 30% internationally.

These and other figures are contained in a study conducted in November 2014 but just released by the Corporate Executive Board (CEB).

CEB, an advisory firm, found that among the issues most likely to vex South African employees were opportunities, stability, growth rate, and personal development.

Rewards, including compensation and retirement benefits, were second on the list of gripes.

Business leaders will need to make these more attractive as almost half of employee performance is driven by engagement.

CEB’s research has found that 70% of business leaders agree that employee engagement is critical to achieving their objectives. But productivity research shows that individual performance improves with tenure, so the low number of locals who intend to stay in their jobs presents a problem.

Chopping the deadwood could be a solution, according to CEB: business leaders should focus on retaining those who display high levels of discretionary effort (that is, going beyond the call of duty) – they reported a higher intention to stay.

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