Satisfaction with Gauteng govt about 50%

2011-05-10 11:47

Satisfaction among businesses and citizens in local government performance in Gauteng rates between 40 to 50%, according to a performance review of 2006 to 2011.

The findings of a report by the Gauteng local government and housing department were based on an analysis of citizen and business satisfaction surveys in Gauteng between 2006 to 2011.

“Citizens and businesses are satisfied, or very satisfied, with the delivery of water, electricity, sanitation, and refuse removal,” according to the report.

The quality of life on average had improved in the province, the department said.

“Citizens’ satisfaction with municipalities’ ability to provide good quality of life ranges between 50% and 60%.”

According to the report 98 percent of formal businesses had access to basic services, as did 50 to 70% of informal businesses.

“The findings indicate general satisfaction and confidence in local government service delivery and performance.”

The report did admit that there are “challenges” in local government, namely crime, unemployment, HIV and Aids and economic development.

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