City: ‘Not a threat, just poor English’

2015-02-05 00:00

THE Msunduzi Municipality says its staff have “poor communication skills” after an employee sent an apparently threatening letter in response to a complaint.

Yesterday, The Witness reported that Ward 30 DA councillor Jaiheen Singh received a threatening letter from municipal waste management staff after he complained that rubbish was not collected in Darjeeling Heights.

According to an e-mail received yesterday by the municipality’s spokesperson, Thobeka Mafumbatha, the waste management staff insist the “threat” was a misunderstanding.

They claim that illegal dumping is to blame in upper Chota Motala Road near Newholmes Furnishers.

“Due to the poor communication skills in English, the letter was wrongly worded,” she said.

The letter sent to Singh by the municipal official read:

“Mr. Matiwane 079 845 2939 to clear up dumping, please can you assist by instructing Mr Maharaj to supply street address and light all numbers for flats and shop (, in order to resolve this problem for ever. Do not contact me any more otherwise I’ll send the Peace Officers to deal with.”

According to Mafumbatha, it should have read:

“Mr. Matiwane to clean up the illegal dumping. Councillor Singh to get Mr Maharaj, the complainant to supply the street addresses and consolidated billing account numbers of those in the building/complex. These details to be handed over to Linda Majola who will be able to resolve this problem permanently via the billing process. There is no need to contact me [K. Singh] but if my intervention is needed I will send a Peace Officer to deal with the dumping.

“I trust that this resolves the issue to everybody’s satisfaction,” Mafumbatha added.

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