City man’s e-toll bill nightmare

2014-10-21 00:00

MARITZBURGER Isaac Premananthan has received six e-toll bills this year totalling nearly R3 000 despite his new vehicle never having put a wheel outside of Kwa-Zulu-Natal.

Premananthan from Bisley bought a new Hyundai ix35 in April and his problems began.

The first invoice, which he received in May, claims he passed e-toll gantries from January to April, but at that time he had no car. This bill was for a hefty R1 568,85.

He said he called the South African Road Agency Limited (Sanral) to find out what happened and was told to put his complaints in writing, which he did.

In July alone he received three invoices bringing the grand total he allegedly owes to R2 811,68.

“I have not been to Gauteng with my car from the time I purchased it and was shocked that the registration number is duplicated,” he said.

Premananthan confirmed that the identity number and number plate reflected on the account statement are his but was at a loss as to what may have happened.

He said after submitting the representation form (to have the account cleared), he received an SMS advising him that this had been received and would be looked at.

“This is ridiculous. I received no formal correspondence that the matter has been resolved and my account cleared.”

Sanral spokesperson Nicole Wood maintained that cloned numberplates and vehicle owners not updating their registration details resulted in motorists outside Gauteng being incorrectly billed.

“This is most likely a cloned vehicle, or identity theft.

“We have criminals and road users trying to cheat the system and his will be an ongoing issue,” Wood said.


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