Eskom warns of bogus free home energy assessment deals

2014-09-01 00:00

ESKOM has warned homeowners to be wary of bogus companies offering free energy assessments on its behalf.

This follows reports that a supplier of solar water heaters has been posing as an Eskom agent conducting energy assessments for homeowners.

According to Eskom, the so-called agent’s modus operandi is to target pensioners by telephone. People who agree to a consultation and allow the company’s sales representatives into their homes are allegedly given a bogus evaluation of their household’s energy usage. The geyser consumption is usually highlighted as the critical cause of high energy consumption, and people are subsequently coerced into buying a solar water heater from the company.

Andrew Etzinger, Eskom’s senior general manager for integrated demand management, confirmed that Eskom had not commissioned any suppliers to conduct free energy assessments. Etzinger advised homeowners against letting anyone into their homes. “When Eskom does implement residential energy savings interventions we ensure that residents are notified beforehand and run awareness campaigns in the local media,” he said.

Etzinger also warned homeowners against buyng energy saving technologies from suppliers claiming that they have been tested and endorsed by Eskom.

Consumers can call Eskom’s Solar Help Desk at 011 800 4744 or visit for a list of accredited suppliers.

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