Hotline helps SA mourn Tata

2013-12-12 00:00

WHILE the world mourns Nelson Mandela, some South Africans are so grief-stricken that they have not gone to work since the news broke. They are simply not coping.

That is why the Department of Social Development has offered a helping hand and has opened a 24-hour Mandela hotline for those who are battling to come to terms with the icon’s death.

Even though the former statesman had been gravely ill for months, it still took many by surprise when he died last week.

Speaking to The Witness yesterday, spokesperson Lumka Oliphant said the department was meant to launch the gender violence hotline for victims of abuse on Tuesday.

But because of Mandela’s memorial service, the department had held back on those plans.

“Minister Bathabile Dlamini saw it fit to open the line during the 10 days of mourning to those who are battling to come to terms with Mandela’s death.

“There are people that couldn’t even go back to work when they heard that [Mandela] had died,” said Oliphant.

“We’ve made this service available for them to get assistance,” she added. Oliphant said they are working with Vodacom.

Maya Makanjee, Vodacom corporate affairs chief officer, said: “Vodacom shares in the nation’s grief as we mourn the loss of our beloved Madiba. Our main focus at the moment is on providing support to our staff and also ensuring that we have the right network resources in place.”

Pravisha Dhanapalan of Lifeline in Durban said they have not received any calls about Mandela.

If you need counselling, call the 24-hour Mandela hotline at 086 000 4015. — WR.

While the world mourns Nelson Mandela, some South Africans are so grief-stricken that they have not gone to work since the news broke. They are simply not coping.

That is why the Department of Social Development has offered a helping hand and has since opened a 24 hour Mandela hotline for the citizens who are battling to cometo terms with the icon’s passing.

Even though the former statesman had been gravely ill for months –– it still took many by surprise when he died last week.

Speaking to The Witness yesterday, spokesperson Lumka Oliphant, said the department was meant to launch the gender violence hotline for the victims of abuse on Tuesday.

But due to Mandela’s memorial service, the department had hold back on those plans.

“Minister Bathabile Dlamini saw it fit to open the line during the 10 days of mourning to those who are battling to come to terms with Mandela’s death.

“There are people that couldn’t even go back to work when they heard that [Mandela] had died,” said Oliphant, adding that this 24 hour line was open for such mourners.

“We’ve made this service available for them to get assistance,” she added. Oliphant said they are working with Vodacom.

There are currently 66 qualified social workers including “veteran social workers” who are waiting to take people’s calls. The department is still going to announce and unveil the gender base violence hotline soon which will have a different number.

Maya Makanjee, Corporate Affairs Chief Officer said: “Vodacom shares in the nation’s grief as we mourn the loss of our beloved Madiba. Our main focus at the moment is on providing support to our staff and also ensuring that we have the right network resources in place. This is an incredibly difficult time for the nation and we want to ensure that we continue to connect friends and loved ones”.

Pravisha Dhanapalan of Lifeline in Durban said they have not received any calls about Mandela.

If you need counselling please call the 24 hour Mandela hotline on 0860 00 4015.  

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