There are compelling reasons why Msunduzi should be redesignated as a category A local authority. The puzzle is why it was not awarded this status when the new local government structure was originally adopted; and why it has been answerable to Umgungundlovu District Municipality, an inexplicable fate for a provincial capital. Above all, metro status would make it easier for Msunduzi to acquire central government funds. While all major political parties are behind the current application, a note of caution is necessary. The existing municipality has a budget of well over R2 billion and a staff of 3 500. Their performance stands up well in comparison with neighbouring municipalities, but this provides no room for complacency. The volume and persistence of complaints by Msunduzi residents received by this newspaper indicate frustration with a standard that often falls short.