New passport system for Brits

2013-10-30 00:00

THE British government is making changes to the passport service for British nationals living overseas.

Effective from Monday this week, the application process has been centralised. British nationals in South Africa should submit their passport applications to the Passport Office in the UK. Information and advice on the new application process can be found on the UK government website at

Applicants will now be required to send their applications to the Passport Customer Service Centre in Durham. There will be no change to processing times.

Isabel Potgieter, deputy head of communications, said yesterday that the change follows reviews by the National Audit Office and “is designed to achieve economies of scale, greater security and consistency in decision-making”.

All British passports have enhanced sophisticated security features designed to reduce the likelihood of identity theft and passport fraud, said Potgieter.

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