No sign of cremator operators

2011-12-29 00:00

THERE was another monumental mess at Msunduzi Municipality.

Three bodies were left waiting to be cremated at Mountain Rise crematorium and there was no cremator operator on hand.

Two of the cremations had been double-booked and the cemetery manager was nowhere in sight

Grieving families were besides themselves and all attempts to get hold of an official of the municipality proved useless.

For Nash Jadoo, the director of Imbali Funeral services and chairperson of the National Funeral Directors’ Association, it was the last straw.

He was furious when he was told that a Msunduzi manager in charge of cemeteries, named Flora, refused to allow a subordinate to give him her cellphone number.

“We made the bookings for the cremations more than a day ago.

“All our documenations were in order only for us to arrive with the funeral cortege and find that not only was the cremator operator not there, no furnace prepared, and on top of all that the cemetery staff had double-booked two cremations.

“In the end we had to arrange for two of the cremations to be done in Durban,” he said.

Jadoo is to demand an inquiry and he wants heads to roll.

He said that for years they had to put up with cremators breaking down frequently.

Each time it happened there was a mess-up at Mountain Rise, and the undertakers would have to take bodies to Durban to be cremated at their own cost.

To add insult to injury, the muncipality hiked up cremation fees threefold since July.

It is understood that it used to cost R660 on weekdays for cremations and then it went up to R1 200 and to R1 368 over weekends.

Senior municipal manager Julie Dyer apologised profusely to the undertakers and the bereaved families.

She and acting manager for community services Kwenza Khumalo drove to the cemetery.

They found that the cemetery manager, Ziggy Mapanga, had left early.

There are two cremator operators; one had been given leave and the other called in sick yesterday.

Dyer said she had made her routine checks on the cemetery twice during the day and was never alerted by the manager to any problems.

Khumalo had to go to the home of an operator who previously worked at the cemetery and bring him in to conduct the cremations.

Join the conversation! encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions. publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Inside News24


6 myths about male cancer

It is important to be aware of the most prevalent cancer diseases amongst men in our country.


You won't want to miss...

Who are the highest paid models of 2017?
10 gorgeous plus-sized models who aren't Ashley Graham
5 top leg exercises for men
10 best dressed men of 2017
Traffic Alerts
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.