North Coast ITC cables down

2010-10-06 00:00

ALMOST all forms of communication in Richards Bay and Empangeni are down after two major fibre optic cables were damaged within 45 minutes of each other yesterday.

Two large capacity cables, known as “48 fibre” cables, have been damaged, bringing the entire area to a near communication standstill including cellular networks and the Internet, affecting banks, businesses and government departments.

Telkom media liaison officer Pynee Chetty said Telkom is investigating the cause of the break,

“We have deployed personnel who will restore the services as quickly as possible,” said Chetty.

A cable 24 km north of Empangeni towards the village of Kwambonambi was damaged at around 1 pm and another cable, 600 metres from their office in the Richards Bay industrial area known as Alton, was broken 45 minutes earlier. Both cables are high-capacity lines.

The sales manager for Nashua Zululand’s voice and data division, Malcolm Mersham, said they have received queries from their customers within the ­uMhlathuze region with similar complaints.

“It seems all Telkom users are down as are subscribers to the MTN and Vodacom networks experiencing problems. This seems like a major issue,” said Mersham.

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