One-stop service centre

2013-05-21 00:00

MSUNDUZI Municipality is setting up a community service centre that will be commonly known as the “Charge Office”. The project will cost council R400 000 to complete.

Msunduzi spokesperson Brian Zuma said the aim was to have the centre fully operational by June.

He said 90% of the work had been done, which includes building a public counter, setting up the communication electronics, improving access control measures and finalising the staffing of the centre.

The centre office will provide some of the services currently provided by the Transport Department.

Zuma said the municipality was in constant communication with the department to help the municipality through the compliance processes on e-Natis installation and usage, which is expected to be completed by the end of the month.

He said the e-Natis system would help in checking various transactions associated with vehicles impounded or released, vehicles suspected of being stolen, details of registered owners and the validity of vehicle licenses.

Rank stand permits for public transport operators will also be issued at the office.

Zuma said that with the commissioning of the centre, the hours of work will be extended to 6 am to 10 pm for inquiries about impounded vehicles and general law enforcement. Municipal offices presently open from 8.30 am to 3 pm.

“The idea is to speed up report-writing processes in cases of accidents, among other services.

“Talks with the police are under way and obviously this might require a memorandum of understanding signed between the police and the municipality should the idea be supported [by the police],” said Zuma.

The project would cost the council about R400 000,said Zuma.

Provincial police spokesperson Lieutenant-Colonel Vincent Mdunge welcomed the initiative.

“I see no qualms with this because it will complement the work done by the police and it will improve service delivery,” he said.

“People will now be able to even certify their documents when visiting this facility, something that was only done in post offices and police stations,” he said.


Join the conversation! encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions. publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Inside News24

Traffic Alerts
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.