LAST week we invited readers to present their own bouquets and brickbats to the Msunduzi Municipality’s service delivery performance. Here’s what readers had to say: Illegal truck stop Cas Aucamp says that what desperately needs fixing is the “illegal truck stop” at the Engen Garage in New England Road. He believes that fines should be issued to the drivers and truck owners of these trucks who park illegally on New England Road. Aucamp says that up to 12 trucks over 80 tons stop on this road in a 24-hour period, blocking the traffic flow on the road. “The concrete block pavements have been broken up and manhole lids crushed. Holes of about three metres deep are left open, waiting for accidents to happen! New England Road was not constructed to carry these heavy lorries. The ratepayers are paying for the damage,” hhe said. Landfill site John Wilsworth writes: “I agree that waste collection has been greatly improved, but has anyone ventured near the dump itself? “The much vaunted recycling facility is inoperative except for bottle banks and a paper igloo. It is used as a dumping site for rubbish conveyed in cars and no attempt is made to separate refuse into skips. There is often only one anyway. Anyone with an LDV or trailer is weighed and directed to a general dumping facility onto which everything is thrown. There is absolutely no attempt to separate out recyclables, toxic substances, neon tubes or, for all I know, old motor oil. The site is a stinking, seething mass of rotting filth. “When leaving, no attempt is made to weigh empty vehicles so what purpose the weighbridge serves is a mystery. “There is no excuse for this mess. On a recent trip to the UK, I visited two sites run by local authorities. They were spotless, well signposted and odourless with skips for all sorts of recycleables. The staff were well dressed and helpful and scavenging is prohibited. It looked like a professionally run business. “On the subject of telephones, why an organisation the size of the municipality cannot discipline its staff into using the telephone system properly is beyond understanding. Despite all the adverse publicity, telephones still ring endlessly and the best the call centre can do is advise callers to keep trying. Obviously senior council officials simply ddon’t care. A job well done Ruth Crouch writes: “Over the last 2-3 years, we have experienced an exceptionally high number of bursts in the water main along St Patrick’s Road between Lindup and Hardy Road — some 500 m in all. On New Year’s Day, the pipe burst in front of our driveway gate. We are happy to report that despite its being a public holiday, the repair team worked on the site, arriving promptly soon after our reporting it. They worked non-stop for some six hours, finishing just before midnight after ensuring we had a clean supply of water, the verge was left tidy and we had access to our driveway. We would like to thank them for their prompt and efficient service. Considering the high frequency of bursts in this section of water main, should it not be more economical to replace the main, rather than repair it every week or two?” Businesses and the public Crouch is less impressed with the public’s lack of civic responsibility. She writes: “The traffic island [just below Winston Churchill Theatre in Scottsville] was adopted by Konica Minolto/bizhub under the auspices of the P3 campaign [Picture Perfect PMB] launched by the Pietermaritzburg Chamber of Business [PCB]. It has been an eyesore since its conception for some two to three years, with overgrown weeds the norm. I phoned this firm on two occasions, sent them a letter and also spoke to PCB requesting that they follow up and ensure that the firm keeps to its commitment. But all to no avail. “Alexandra Police Station: their outer perimeter along Lindup Road is an utter disgrace. I sent a letter to the station in April 2013 also to no avail,” writes Crouch. She has appealed to Witness Warriors to encourage and challenge all shareholders — business, private companies, government and municipal departments, churches, schools and homeowners — to do their civic duty and take pride and spruce up their verges and outer perimeters of their properties. This is certainly a great idea. For 2014: We will be on the verge watching! If you come across exemplary examples of civic pride let us know.