Residents fume over petrol with water in it

2009-10-29 00:00

IRATE customers were furious to discover that they had allegedly bought contaminated petrol from a garage in Scottsville.

Water had allegedly entered the petrol and the customers believed this was as a result of excavation work being carried out in the forecourt. They questioned why the garage had not stopped its petrol sales while the construction work was being done.

The customers were even more incensed at what they described as rude and indifferent behaviour from managers at the garage at their plight.

Late yesterday evening there were about six cars parked in the forecourt of the BP petrol station next to the Nedbank Plaza. The garage management offered to drain the petrol out of the tanks, but the dissatisfied customers also wanted their engines to be checked.

One customer, Alex Dlamini, said he would not be able to work without his van. He had filled up with petrol to collect his wife from the airport, only to discover that the van would not start. He had to hire a taxi to collect his wife. He felt that the garage should have offered him a courtesy vehicle so that he could do his job, while waiting for his van to be repaired.

Local artist and film-maker, Sizwe Dlamini, missed an appointment with a former prisoner whom he had taken a long time to trace and convince to be interviewed.

When The Witness approached the manager who had the name tag “Keith”, he refused to comment. When asked who the owner was, he replied: “Father Christmas”.

A man standing on one side explained that they felt the customers were being too demanding

The Witness contacted the BP afte­r-hours help-line. An agent explained that the customers could lodge a complaint and offered to take down the details and forward the complaint to the customer response centre.

He said BP would send its people today to take samples of fuel in the vehicles and from the bowsers.

If the fuel is found to be contaminated, BP would compensate the customers accordingly.

He also advised the customers that if they wanted to hire vehicles, they would have to keep all the invoices and they would also be repaid for this if BP is found to be at fault. After hearing the explanation, the customers decided not to have their tanks drained, and wait for the BP agents.

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