SARS turns away those without unique tickets

2009-11-23 00:00

EMOTIONS were high on Saturday at the SA Revenue Service (SARS) offices in the city. This after hundreds of people were turned away on Friday, which was the cut-off date for the submission of tax returns, due to a computer crash.

Taxpayers in the queue told how they had had to wait for hours inside the building on Friday, only to be told to go home and come back the next day [Saturday]. Lungiswa Mdaka said she arrived at the SARS building at about 7.30 am on Friday.

“With the understanding that the day was a cut-off date, one couldn’t help but to panic because I didn’t see myself paying a fine for something that was not my fault” Mdaka said.

Having waited until 6 pm, those who were present were issued with tickets with unique numbers.

A SARS employee said the tickets were to identify those who did come but could not be attended to after the system crashed. “Those without the tickets would not be served as that would be proof that they had missed the deadline,” she said.

One such unlucky taxpayer was Lindi Dladla. She said she arrived at SARS offices at 7 am on Saturday. However, when she got inside she was asked to produce the ticket and having explained that she did not have one, was asked to give way for those who had them. Dladla could not tell The Witness why she did not go to SARS on Friday.


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