Shocked PMB pensioners blast Sanral for incorrect e-toll bills

2014-10-22 00:00

TWO Pietermaritzburg pensioners have slated the South African National Roads Agency Limited (Sanral) for incompetence after incorrectly receiving e-toll bills on Monday.

Previously The Witness reported that Beauty Sekete of Westgate was startled when she was slapped with a hefty R7 200 e-toll bill in August, but she has no car. This week she received another bill for R459 more, bringing the total Sanral is claiming from her to R7 659.

A picture of the offending vehicle is attached to the account, but the number plate cannot be seen.

Riki Nel of Hilton had a similar experience. She received a R70 bill, reduced to R5 with a rebate of R65.

The bill says Nel passed e-toll gantries in August and September, but the 70-year-old pensioner says her vehicle has not been outside KZN in a decade.

On querying the bill, she was told to send an e-mail providing her details, which she did.

“It was not a big shock because the amount was small. I have not been to Gauteng for 10 years and the bill surprised me,” said Nel.

Attached to the bill are pictures of a double-cab bakkie, but she said she drives a Mercedez-Benz hatch-back. The number plate cannot be discerned from the pictures, but Nel’s identity number is reflected on the statement.

“I don’t support the e-tolling system and I believe it is unfair to motorists in that province [Gauteng],” said Nel.

Yesterday The Witness reported that Isaac Premananthan of Bisley received an e-toll bill of nearly R3 000 despite his car not leaving the province.

Sanral’s Nicole Wood said that cloned number plates and vehicle owners not updating their registration details resulted in motorists outside Gauteng being incorrectly billed.


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