‘The Witness’ apologises for delay in distribution

2014-01-08 00:00

A MAJOR problem on the press that prints The Witness resulted in the paper’s matric results edition hitting the streets and being delivered to subscribers hours late yesterday.

The problem arose through a series of “web breaks” of the paper on the Paarl Coldset press at our Willowton, Pietermaritzburg, operation.

The problems cost around six hours of production time, impacting The Witness and other titles being printed on the press, a delay that then rippled through our distribution operations.

Paarl Coldset attributed it to “raw material-related problems”.

Instead of papers being available in good time for the lifting of the 6 am embargo on the release of the matric results, as we had planned, they were only available hours later.

The Witness offices were flooded with phone calls from irate readers, store owners and subscribers as we endeavoured to get newspapers out and to deal with the queries from our customers.

The Witness apologises to our readers for the impact of this printing disaster and the frustration and anger it caused, especially on such an important day.

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