Velvet sky refund

2012-04-05 00:00

IRATE customers who were out of pocket during the chaos surrounding the grounding of low-cost airline Velvet Sky due to issues around unpaid service providers have some recourse.

Computicket Travel announced yesterday that it will refund all customers for Velvet Sky tickets purchased from any Computicket Travel outlet nationwide.

Computicket Travel said that it would do so despite having paid over all money from ticket purchases to Velvet Sky. Furthermore, Computicket Travel will make the payouts despite being under no legal obligation to do so.

The total amount set for reimbursement is R2,2 million.

“It is important that we assist our customers in every way possible so that they don’t lose their hard-earned money as a result of this unforeseen event relating to a service provider,” said Whitey Basson, CEO of the Shoprite Group of Companies.

Computicket Travel said all Velvet Sky tickets purchased from their counters can be refunded at the nearest Computicket outlet at any Checkers or Shoprite Checkers store next week.

For more information call 0861 915 4000 or visit — WR.

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