Water shock: Bisley resident gets R10 000 bill

2013-03-27 00:00

A BISLEY man is staggering under a massive water bill.

Musa Ngubane said he was shocked to receive a Msunduzi Municipality invoice for water usage of more than R10 000 for February. He said had lived in Bisley for four years and had never received such a huge bill.

“As soon as I received the bill I rushed to the Msunduzi Municipality to ask what possibly could have increased my water and electricity account. I was up to date with my payments,” he said.

He said he had demanded to know how, in just one month, his family of four could have used 225 000 litres of water, as the bill indicated. Water usage had elevated his rates bill to an alarming R10 265,89.

“My wife and I are at work during the day and my children are at school. We don’t have a business at home that consumes so much water. How did the municipality arrive at such an exorbitant bill?”

Ngubane said employees at the AS Chetty building had told him that the municipality had already taken meter readings, but that if he wanted to query the bill he should take his own readings and submit them to the municipality. But he found that the meter had been buried under soil, apparently for years. “What baffles me is how the municipality managed to get a reading and the date when the meter was read when it has been buried for years?”

Ngubane said he had offered to drive a municipal employee to his house to establish whether the meter was still working. The offer had been declined. He had been warned by the municipality to pay the bill or face being cut off.

Msunduzi Municipality spokesperson Brian Zuma said it was not up to Ngubane to uncover the meter because it was municipal property. “I do not have a complete story yet from Mr Ngubane. He will need to come to my office. My office is not a customer services office, but I am still interested in this matter,” Zuma said.

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