Entrepreneurs can now move ahead faster

By Drum Digital
16 March 2017

The Companies and Intellectual Property Commission (The CIPC) makes it easier for business owners to get going.

They have partnered with the four major banks in the country to offer company registration services. Entrepreneurs can now register their business, and open a business bank account, in one seamless application process. The branch network of Absa, Nedbank, FNB, and Standard Bank include 3 600 branches countrywide.

The CIPC wants to give its customers the simplest customer experience by integrating related services. This includes collaborating with SARS, which issues a tax reference number for each and every company registered within seconds of the registration application being filed. The benefits to both the end user and state entities are enormous.

Spending less time on ‘red tape’ gives new business owners more time to focus on what they do best.

The CIPC isn’t just helping entrepreneurs get started; The Commission also regulates and registers the entire spectrum of formal businesses. For this function, they have segment services for different customer groups. The Banking Collaboration and the Self Service Centres (SSC) are aimed primarily at small business formalisation, and therefore CIPC established an office at the Johannesburg Stock Exchange (JSE), through which listed companies and their subsidiaries have access to the services of a full-time CIPC employee who can assist with the processing of amendment applications and related services.

The CIPC is always looking for ways to improve service delivery to customers. That is why they have adopted a multi-channel strategy by collaborating with both private and public institutions.

In 2013, the first SSC was opened in Sunnypark, Pretoria, where biometric identity verification is used to verify the identity of those transacting with CIPC. The SSC is in partnership with the Department of Home Affairs and this makes it possible to scan fingerprints and authenticate them against the Home Affairs National Identity System. Since then, SSCs have been rolled out to Johannesburg and Cape Town. The Self Service Terminal (SST) concept has since been extended to Saldanha, Durban and De Aar through partnerships with Transnet and the Durban Chamber of Commerce. Plans are underway to make this modern way of transacting with CIPC available nationwide.

In 2013, as well, the Department of Trade and Industry (the dti) and CIPC entered into an agreement to offer BEE certificates to Exempted Micro Enterprises at its SSTs. The demand for this service has since increased. A process is underway to extend this service to its banking network.

Soon to come are innovations in the customer interaction space, additional services through stakeholders, and sleeker processes.

For more information on how the CIPC can help you or your business, go to www.cipc.co.za

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