In good hands

By Drum Digital
27 August 2010

SHE doesn’t walk around armed with a big baton or stick, but Guiter Hlungwani takes her job as safety and compliance manager at Gold Reef City theme park, south of Joburg, very seriously. It’s her job to protect the assets of her company as well as those of its tenants and many customers.

Guiter, from Kempton Park, explains that her job is two-fold: there’s the safety part, which involves ensuring the staff and outside contractors who work on the premises wear protective clothes and use the right safety gear and equipment.

Then there’s the compliance part, which has her ensuring workers and visitors follow safety instructions. “For visitors, this means wearing the safety gear provided when going on rides (such as lap bars or safety belts) and following instructions (such as where to keep their hands to avoid getting injured),” she explains.

During peak periods thousands of people, including schoolchildren, families and tourists, visit the park on educational or day trips.

Fortunately for Guiter, she isn’t solely responsible for their wellbeing.

“It’s a team effort,” she explains. “I have a number of duty managers to rely on.” While the park is open five days a week from 9.30 am, Guiter’s work starts a lot earlier.

“Before we open for business I do an early-morning inspection to check that the park is clean and the rides are working. I also chat to the tenants to make sure they’re preparing quality food and observing good hygiene as our reputation is always on the line.”

On Mondays and Tuesdays, when the park is closed, this mother-of-two catches up on paperwork and investigates any safety and security incidents that have been reported.

In short, she’s got her hands full. But she wouldn’t want it any other way.

What I wear

I wear smart-casual clothes so that I blend in with the crowd while I domy job.

Best part of the job?

If no one reports any incidents it means I’m doingmyjob and people are complying with the rules and regulations.


When workers try to save time at work–by not wearing their safety boots, for example–and have to be called back to observe the safety rules.

What I’ve learnt

People are more agreeable when they understand the “why” behind rules and regulations.

Read the full article in DRUM of 2 September 2010

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