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Joyce.Jagaroo
 
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billed for water not used

06 May 2016, 10:57  - Joyce.Jagaroo

I FULLY understand the frustrations of Anthony Timms (The Witness, April 25).

My frustration is not with Eskom but with the uMgungundlovu Municipality. Since October 2015, I have been billed for water I have not used.

E-mails, letters and telephone calls have had no response.

I live close to the Albert Falls Dam wall and lived through the eighties’ drought and am, therefore, acutely aware of the need to save water.

To this end, I use only my borehole. The meter for the municipal water has not advanced for months, as can be confirmed by the meter reader.

There is no meter reading shown on my account.

My query is: is it legal to bill me for water usage without proof that I used it?

june butler Cramond

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