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Joyce.Jagaroo
 
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home affairs

26 May 2016, 07:21  - Joyce.Jagaroo

I WOULD like to complain about the state of affairs at Home Affairs (excuse the pun).

On May 20, I went to Home Affairs in Church Street to renew my passport.

I was there from 8.30 am to 12.15 pm. I have two complaints. There are no toilets for the public, only for the staff. Considering the number of people applying for IDs and passports, and the snail’s pace at which people are processed, this is disgraceful.

My second complaint relates to the seven counters available for IDs and passports, but only three were manned. Some of the time, only two were being manned. Here I feel it is only right to pay the woman who worked on counter number three a compliment. For the 3,75 hours I was there, she left her post only once, perhaps for a toilet break? When I was eventually attended to, luckily by her, she was most pleasant and efficient.

L.T. BESTER

Pietermaritzburg

Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.

 

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