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Start with one consumer

10 May 2016, 07:11  - Joyce.Jagaroo

I HAD heard about June Butler’s billing problem (The Witness, May 4) some time ago, via the grapevine, which proves that this is an ongoing problem, with no end in sight.

The sad reality regarding this complaint is that, as in my case regarding Eskom, there are several other consumers affected by this borehole saga, which is unacceptable.

So what happens?

Because these parastatals receive one complaint in a blue moon, they shrug it off, with the false belief that it will go away.

Think again!

What to do?

I suggest begin at the beginning. Take one consumer’s problem only, sort it out successfully, and guess what?

You’ve got a 100% improvement on your previous track record.

How difficult can this be?

Think about that.

But alas, the sound of silence is deafening, so deafening in fact, it gives me a headache.



Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.


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