PLEASE NOTE:

MyNews24 is a user-generated section of News24.com. The stories here come from users.

 
ZION
 
Comments: 10
Article views: 0
 
 
Latest Badges:



 
View all ZION's badges.
 

When is service good or bad?

06 January 2013, 10:55
WHEN IS  SERVICE GOOD  OR BAD.
One Sunday afternoon in December last year I went for a walk to familiarise myself in that  area of Ermelo.  On returning to my lodgings I discovered I had lost my ID book.  I retraced the route I had taken earlier but to no avail. A thorough search was again made which produced nothing..  I was advised to visit the police station because people tend to hand in lost  ID books when found in the street. The friendly cop said they had not received much the whole week but if I wish to, I can go through the bag in which lost items are stored. He passed the bag on to me and it almost broke my back. There must have been hundreds of ID books and drivers licenses and other personal items.  It took me about an hour to not find my ID book and was instructed to  visit the Dept. of Home Affairs which was just around the corner. We went to the Dept of home affairs on the Tuesday and was told there was no problem and they just wanted all my info which I had already provided on a list.    Forms were filled in and fingerprints taken and the money demanded.  That was only R220 and I received a temporary copy and told that the book will be in Ermelo in about 6 weeks time. I told the clerk to check my residential address and was told the document will be issued from Ermelo where it was requested. Requests that the book be rerouted to the Free State was met with a refusal. I tried to explain that when the book arrives then she will contact me telephonically and I will have to drive 450 KM to fetch it and drive 450 km back again. Just to receive the book. I was told, too, that it is no longer permissible to deputise any other person even should that person be known by the Dept Home affairs and even when that person takes an oath as to ID and residence etc  the idea is that person collects the book and passes it on to myself.Only I can collect it on delivery. The ID document may not be sent via postnet or any other form of transport like a courier.  Good thing I know every pothole in the road. In a case like this I believe the Department of Home affairs is not being rational and not working in the interests of the citizen.  Surely the most reasonable and cost saving method would be to forward the document to the Free State Home affairs offices.
Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.

 

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
10 comments
Comments have been closed for this article.

Read more from our Users

Submitted by
ohomen171
Email to my wife on the Cape Town...

The object lesson here is that very careful thought has to be given to where we live after retirement. We might want to rent rather than buy so our capital is not at risk. Read more...

0 comments 3162 views
Submitted by
Rob Moore
Cape water crisis: Who is to blam...

To place all the blame on the CoCT residents is disingenuous to say the least. Read more...

0 comments 863 views
Submitted by
Shira Yariv
Cape water crisis: My cup runneth...

Surely this can’t be true? My gem of a city, my cocoon, the city that became my refuge, cannot be on its way to becoming a city of refuse. Read more...

0 comments 2144 views
'Crucifixion' of Patricia de Lill...

Politically "crucifying" Patricia de Lille is a way of diverting public attention from the real issues at hand. Read more...

0 comments 2846 views
Submitted by
Bongani Floyd Tshegare
Tribalism continues to detract fr...

As we traverse the never-ending corridors of politics, cultural identities and ethnic differences this year, can we please leave the 100% Zulu or 100% Motswana or 100% MuVenda stickers at home this year? Read more...

0 comments 462 views
Submitted by
Mlondi Mdluli
Zuma clearly not calling the shot...

The way things are happening now, it is without a doubt that newly elected ANC president, Cyril Ramaphosa means business. Read more...

0 comments 1170 views
 

services

RSS feeds News delivered really simply.

E-mail Newsletters You choose what you want

News24 on Android Get the latest from News24 on your Android device.

SMS Alerts Get breaking news stories via SMS.

 
Interactive Advertising Bureau
 
© 2018 24.com. All rights reserved.
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.