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Post Office launches e-registered mail

20 May 2016, 14:55

I read this today, 20 May 2016 : Post Office launches e-registered mail


The Post Office (Sapo) on Wednesday launched its electronic registered mail service. This service is fully compliant with legislative requirements to provide a secure alternative with complete audit trail, to the lawful service of notices by “physical” registered mail.

It will enable customers to send single or bulk registered mail any time, day or night from any device wherever they are, and get proof of delivery that will stand up in court, Sapo head of commercial Nkosinati Tolom told stakeholders.

At R16.00 per single item mailed, it will be cheaper than its physical counterpart (R25.00) ...


My first impression is, what the heck. Why do I need them to send an email on my behalf. Have I got it right, I send my letter to them by email, I have to pay them R16, to forward my email to whoever I want must receive it ?

Have I lost my marbles, how about instead of sending the mail to the Post Office, I simply send it to the party that must receive it.

Seems their claim to fame is this part "get proof of delivery that will stand up in court". Now, I work in IT longer then when the first emails were send and before the internet got to life, in the early nineties. I send and receive emails by the hundreds, daily. How will the Post Office proof that if they send me that registered email, that I have received it, and read it.

At best they can maybe proof they send it, but they dream if they think they can proof I read it. How are they going to do that ? Lets assume they can actually proof the email was read, how are they going to proof who read the email.

I think they are pulling a fast one. Any lawyer worth his salt will shoot holes by the dozen into this, should this ever be tested in court, to proof that someone received an email beyond doubt. I have also long ago mastered the art of reading emails without returning read receipts, and that can be configured very easily, so I hope they are not amateur enough to think that requesting a read receipt might work for them. It would be real funny if that is their way of getting that proof.

But, again it is a wonderful business model, to get paid R16 for doing nothing basically, to just pass an email along. If Post Office are clever enough, they do not even need humans to do the work, all can be set up electronically, I doubt however if this sits in Post Office IT department pants to be able to do this. They will probably appoint staff to read the mails, and forward them manually.

I must say, this is for sure the best money making scheme for the least amount of effort, I have seen for some time. I hope the staff do not strike, we do not want those electronic registered mails not being delivered :-)

From now on every time I send an email, I will be pleased with myself that I saved myself R16 bucks :-) Post Office must surely be getting desperate now, to dream this scheme up.

I will be following this saga with interest. Can't wait to see that first court case where Post Office can proof an email was received.

Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.


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