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capetowndoll
 
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The doomed South African Post Office

10 May 2016, 11:02

Online trading requires a stable,reliable posting system. I trade on Bidorbuy which operates on the same system as Ebay.

I am not sure how many users trade on Bidorbuy but it most likely runs into hundreds of thousands.

Instead of embracing Bidorbuy or other online trading like Amazon the SAPO has driven us away.They have introduced the volumetric pricing of parcels which has tripled the price of parcels.An ecno parcel which cost R20.90 was done away with and the cheapest rate is now R40.90.For lower priced items this is no longer an option for buyers.

Nevertheless, I sell collectors items and will no longer sell fragile items like china because in order to protect these items a large parcel is required.On the other hand after trading on Bidorbuy for the last eight years I have regular buyers and just hold parcels until further purchases.

Recently I have sent a number of parcels to  buyers with four or more purchases and because these items are small it costs R40.90 plus my packaging.

The SAPO are therefore loosing money because 4 parcels would have cost R163.60 and even on the old econo parcel  of R20.90 it would have cost R83.60.

Users are not foolish enough to allow their business to be ruined by a posting system that is now virtually doomed.

Bidorbuy have some brains behind them too and I always felt they could find a way out for their users.Here is a link to a solution that has recently been introduced.

At bidorbuy we are currently working on a number of projects that will help sellers with shipping to make things work faster, more efficient and cost effective. If you have not already done so I would look at the following article about pargo on the bidorbuy blog to see if this could offer value to you and your customers.http://blog.bidorbuy.co.za/2016/04/shipping-pargo

How does the SAPO think that they will ever regain the trust of their customers.Apart from the cost there is no security in place to prevent theft of parcels.I have had irreplaceable military medals stolen by SAPO staff via speed services.I compensated the buyer.

The SAPO then ask me why I did not insure the parcel.What a joke! To insure a parcel we must say what it contains.

To state that the package contains military medals is like saying "I am valuable, Steal me"Unless Mark Barnes, with all his experience and with all due respect to him,embraces online trading their is very little hope for the SAPO

Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.

 

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