Apple apologises for maps

2012-09-28 15:31

Cape Town - Apple has finally apologised to users of its latest operating system for the functionality of its mapping application.

Business Insider reported that Apple CEO Tim Cook wrote a letter to customers apologising for the problems in its mapping program in iOS 6 after the iPhone maker ditched Google's maps.

"We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better," Cook wrote.

Apple released its anticipated iPhone with the new operating system, but many users expressed frustration at the functionality of its maps.

In an increasingly competitive mobile market, Apple announced that it was ditching Google's maps, but Cook ironically advised users to download alternatives to its in-house mapping app.

"While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app."


  • freddie.miff - 2012-09-28 15:49

    Bring back Google Maps! Not only are the new Maps inaccurate, I miss the photos of street views. :-(

      omo.naija.750 - 2012-09-29 14:15

      Do not support a monopolistic company like Apple.Apple sucks big time and if we are to be honest Iphone 5 is 2 years behind Android phones in terms of innovation.Even Nokia Lumia is way ahead of Iphone 5.

      preshen.govender.90 - 2012-09-29 14:47

      Steve Job is turning in his grave

  • nimesh.desai.1690 - 2012-09-28 16:02

    apology is not enough, there are so many things wrong with the f8n phone. They want to advertise more than developing the product.

      hennie.myburgh - 2012-09-28 16:08

      Im with you here Apple these days only care about money and brainwash the majorities into promising them the world and delivering the dirty ground. Iphone 5 scratched on arrival apple say it is normal for the cover to scratch WTF and people still buy it, the presentation on the release date said it has 4 cores but its a duel core if im not mistaken and still no multitasking nothing can run in the background. Apple will lose to Samsung and HTC for the LTE Patents their way of business is hurting the progression of tech my 2 cents.

      boltonbarry - 2012-09-29 11:08

      Apple can make a lot more money is they stop suing everyone and pump that money into R&D. They do make good devices but its no better than the competition

  • tshegofatso100 - 2012-09-28 18:07

    i am not a apple fan but for sure ppl are not happy.

  • harris.jones.1848 - 2012-09-28 19:41

    i have a jailbroken device and most of the "improvements" on ios6 have been on jailbroken devices from a while infact apple is know to "borrow" from jailbreak developers and then they implement the cool stuff on latest iphone/ipad or operating system. I think the decision to remove maps has to do with google s affiliation to samsung with android being on samsung devices and their ridiculous lawsuit

      boltonbarry - 2012-09-29 11:09

      And that is biting them in the apple

  • jackey.moss - 2012-09-29 07:25

    Keep your personal issues with Google aside, your customers love Google Maps and after the upgrade on my iPad, the horrible Maps and my beloved You Tube app disappeared...don't let ur arrogance cloud ur judgement, u might end up like RIM and Nokia

      boltonbarry - 2012-09-29 11:10

      Jackey. Apple has become to big and to powerful and are to ignorant to listen to sanity. A lot of companies have gone under because of that

  • dale.nadasen.3 - 2012-09-29 21:38

    Build and Bridge and get over yourselves...Apple is still No.1

      phoenix.px.5 - 2012-09-30 07:06

      Err not. Go check sales stats genius.

  • pages:
  • 1