Facebook help centre revamped

2012-10-02 21:51

New York - Facebook has redesigned its help centre to make it easier to navigate and find what you need help with on the site or its mobile applications.

Though it's only fully accessible on Facebook's website, the new help centre was designed to look and feel more like a mobile app, says Terry Guo, product manager at the Menlo Park, California-based social media company.

Instead of loading individual Web pages for new topics, for example, topics and answers to questions slide in and out when you click on them, which is faster.

The new help centre will appear on users' pages on Tuesday (today). Users will see large icons representing six main topics, such as privacy basics, reporting problems or learning more about Timeline, the new profile page on Facebook.

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