MWEB offers VoIP calls

2012-08-01 14:35

Cape Town - MWEB has launched an internet call service that offers discounted calls to both landline and mobile phone numbers.

The service, MWEB Talk, will be free between users and significantly discounted when calling cellphones and landline numbers over ADSL connections.

"We have seen a noticeable transformation in users' internet behaviour with consumers wanting services that complement their ADSL connectivity solution," said Carolyn Holgate the general manager of MWEB Connect.

The ISP has made significant investments into its network and users could expect cost savings in using the Voice over Internet Protocol (VoIP).

"By implementing a VoIP service consumers and small businesses can cut their monthly telecommunication bills by up to 55% to landline and mobile numbers," said Holgate.

Cost saving

The service is similar to Skype and the technology offers a cost saving as the calls are routed over data networks as opposed to circuit-switched public telephone networks and many companies have been switching as the technology increases in reliability.

"We looked at the VoIP landscape in South Africa about two years ago and we realised that there were people trying to do it, and what we saw was a lot of people bringing products from the UK or the US and then trying to launch them here," George Golding, CEO of Euphoria told News24 in 2011.

Euphoria uses proprietary software to manage its VoIP offering and security is a major consideration.

"We've got 256 bit encryption; our password coding is 12 characters long and very complicated; Everything we've done from the ground up is pretty close to banking security," Golding added.

Once customers download the application, which works on all major smartphone platforms, they also have the option of purchasing a Desktop VoIP Handset for R99.

MWEB Talk calls to the ISP's subscribers are free and peak call rates range from R0.32 per minute for landline calls to R0.93 for Cell C. Further details on pricing can be found on the website.

- News24 is part of, a subsidiary of Media24, which is in the Naspers stable. MWEB is a subsidiary of Naspers.

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  • zane.blignaut - 2012-08-01 15:12

    thats old technology already implemented.... the big boys always get free advertising while smaller companies that already offer this to their clients are never assisted like this by the media

      QuintSch - 2012-08-01 15:35

      Agreed Zane. Other ISP's been doing it for a few years now providingthis service to their customers.

      jacques.vermaak - 2012-08-01 21:27

      Agreed,We have been doing it for over 5 years now.lets see MWEB giving backup service here.

      stephan.wolhuter - 2012-08-02 19:38

      - News24 is part of, a subsidiary of Media24, which is in the Naspers stable. MWEB is a subsidiary of Naspers.

  • nico.loubser.180 - 2012-08-01 16:21

    Thank you MWEB.

      suidlander.vanwyk - 2012-08-01 19:36

      yes Nico, thanks to them for nothing

  • brendan.rice.54 - 2012-08-01 20:23

    so Carolyn, all you can do is finally react to user demand? no innovation, and the tech has been around for ages. you are a bloody embarrassment. hope the board fires you, or you fire your PR dept.

  • Quartus - 2012-08-08 10:32

    How can you even compare this pathetic offer with Skype?? With ADSL you must pay line rental, so people shy away from ADSL and prefer 3G. So this "offer" is meaningless to them.

  • Steynje - 2012-08-08 15:15

    Skype provides a better service. AND Skype gets back to their customers and enquiries UNLIKE MWEB. No thank you. Even if they offered free ADSL, it doesn't justify the lack of customer service. Today is 8 months that I'm waiting for an answer from their customer service department. #MWEB #ISP_DISGRACE.

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