MWEB welcomes Telkom 40mbps broadband

2012-09-28 14:02

Cape Town - Internet service provider MWEB has welcomed the Telkom's broadband trial rollout and hopes that it signals the telco's intent to expand national broadband infrastructure.

Telkom announced that it would trial 40mbps (megabits per second) broadband in five exchange areas and MWEB successfully lobbied the telco to be part of the programme.
"Initially Telkom was only going to trial it through Telkom Internet, but we lobbied through Ispa [Internet Service Providers' Association] to get them to change their mind," Derek Hershaw, CEO of MWEB ISP told News24.

Telkom will run the trial in the following areas: Benmore Gardens, Fourways and Waterkloof in Gauteng; Durban North in Kwa-Zulu Natal and Durbanville in the Western Cape until the end of January 2013.

MWEB said it was buoyed by the intent of the national telco to accelerate fixed line broadband internet.

Mobile operators

"It's early days, but for us it's the intent behind it that they're investing in their fixed line infrastructure which they've neglected for a couple of years now and it's a counter to all the activity that's been going on on the mobile side, so, good news," said Hershaw.

Mobile operators Vodacom and MTN announced on Thursday that they would make next generation LTE (Long Term Evolution) mobile networks available by the end of the year despite not being guaranteed spectrum.

"There isn’t available spectrum at this stage that has been given to the operators to have a full experience of LTE. For 4G to work, we need spectrum in the 1 800MHz or 800Mhz or 2.6GHz bands. We have 1 800MHz [and] we have to take it away from the current 2G network and refarm it and reutilise it for LTE," said incoming Vodacom CEO Shameel Joosub.

Telkom hopes to have around 1 000 users in the trial period and Hershaw said that it would reveal a case for expansion of the service nationwide is successful.

"It is a drop in the ocean, but it's still a significant number in terms of what criteria they're trying to trial with - and we'll probably have somewhere between 120 and 150 customers that will" be part of the service, he said.

According to figures from Telkom the operator currently has about four million landline subscribers, but there are less than one million fixed line broadband users in the country.

An expansion of broadband internet could have positive economic ramifications in SA as well as increasing the access and reducing cost for home users.

Behaviour patterns

"It's the intent behind the trial that really makes us excited. If the trial concludes successfully and Telkom decides to go ahead with a national rollout... we'll start seeing broadband speeds in line with what the rest of the world is getting, and it has the potential to increase the footprint of fixed line broadband in this country.

"Currently there are about 850 000 ADSL customers. The expectation is at least that it will double that market. That's what excites us," Hershaw said.

When MWEB launch uncapped internet, the ISP noted that many users changed their behaviour patterns in the way they consumed internet data and Hershaw hinted that increased speeds might also have the effect of changing conduct.

"It all very well giving somebody a 40mbps connection, but what do they use it for: How much network load do they create. The trial will give you some indication of that, but not true yet because we don't see a lot of over the top services in this country yet."

It is expected that Telkom will spend about R12bn on a network upgrade, and home user pricing is unclear at least until the trial concludes.

News24 is part of, a subsidiary of Media24, which is in the Naspers stable. MWEB is a subsidiary of Naspers.

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  • nicholas.e.devilliers - 2012-09-28 14:19

    failkom cant even get 10mbps working properly now they gnna try 40mbps?

      mikel.kiparski - 2012-09-28 16:45

      i have just done a speed test ,PING 57ms , DOWN 3.43Mbps, UP .43Mbps THIS IS ABOUT AS GOOD AS I GET 90% OF THE TIME. when there is thunder i get nothing.

      simon.carter.5836711 - 2012-09-28 18:09

      10Mbps? My line is of such bad quality it can't even synch at 4Mbps at the exchange and has to be turned down to 3. They said there is so much noise on it, one more dB and internet would be impossible. Before Helkom promises pie in the sky, how about serving what you promised on the ground!!

  • David - 2012-09-28 14:38

    After 4 years of having Telkom ADSL the only change they have done to my area has been downgrading it from 2 to 1meg.

  • Thebigguyjim - 2012-09-28 15:12

    MTN and Vodacom announces the roll out of 4G ( I read that at the trial of 4G speeds of 48mbps were common place.) All of a sudden after years of treating their customers like cash cows Telkom are rolling out 40 mbps. Get st.....d Telkom. You lost me as a customer years ago.

  • johan.nieuwmeijer - 2012-09-28 15:26

    I am one of the 850k ADSL users, but on average I have no ADSL for 2 weeks in every 2 month cycle because at night very naughty person(s) vandalize the underground Telkom copper distribution cable from the local exchange to the users. Repeated communication to Telkom Technical to replace Cu-cable with optical fiber has fallen on deaf ears. So if you are not a corporate client of Telkom and the user is further than 500m from the Telkom exchange then 10 and definitely 40Mbps is a myth. - 2012-10-24 16:07

      You're lucky :). After the cable in a road running off the road I live in was stolen for the 3rd time Telkom informed us that they would not be providing a service to our road or any that branch off it. We can use their wireless phones instead...only we don't get a signal so that's not an option. Go Telkom!!! Really. Go. Far far away...

  • shayne.r.barker - 2012-09-28 17:13

    South Africa's economy is ranked 1st on the African continent but yet our internet infrastructure/penetration is ranked 4th. This alone shows the failure of Telkom. Yes this does sound awesome, and yes, it would be great to have 40mbs ADSL. But how often will it work? How often will it crash? What is Telkom doing to improve the QUALITY of our ADSL and the reliability of it? But on that note I do see a lot of digging happening around town and it apparently for fibre optics. So 10/10 for that one. And then last, but DEF not least, what is Telkom doing to imrove customer service? How many ppl month in and month out battle with Telkom over their billing charges etc? Why does it take almost 2 months to get a Landline installed when there is ALREADY a phone jack in my lounge? These are issues which I would love to see addressed.

      themba.maseko.568 - 2012-09-29 07:57

      But I must say that my ADSL connection as been very stable since I installed it in 2003, much better than 3G, Of course there is room for improvement.Fortunately where I stay there is not much cable theft as yet. There was one time where ADSL was down for about a month, it was the terrible, and it showed me how much I rely on Internet.

      abram.spamers - 2012-10-24 16:29

      Themba the problem is that your ADSL is supposed to be so vastly superior to your 3G that you never want to think back on those dark days again :) If they just gave the speeds and latency they already claim to provide it would be better than a similarly buggered up 40 meg line.

  • devin.pike1 - 2012-09-29 07:40

    I think telkom should first get their current infrastructure up and running properly I have a 2meg line and I can't even download at 1meg only at 106kb a sec so telkom should wake up and sort those problems out first

      gareth.wall.5 - 2012-11-03 14:16

      you do realise that its not MB/s, the 4 meg users can only get around 500kb/s Maximum lol, so don't think 2meg = 2MB/s =P

      jonny.smith007 - 2012-11-21 03:21

      1mb line should give 128kb/s, so 106kb/s is indeed less than 1mb, and it is from a 2mb line. Gareth, what are you on about?

  • ruan.smith.562 - 2012-09-29 08:34

    I am not sure if I must be surprised that they said Durbanville or happy since I live there. Unfortunately after waiting 6mnths for Telkom to come and "inspect" my flat for accessibility I gave up.

  • tans.jooste - 2012-11-02 13:00

    After paying a deposit for installation of ADSL (they promised to install within 21 working days), 4 telephone calls from my side to follow up on date of installation and to make sure they have my deposit receipt on file, talking to at least 3 different operators promising me the world (including supervisors/managers), Telkom sms'sd me that my deposit had not been paid 20 working days after it had been paid. When I phoned again after 2 months of waiting, some brainiac at Telkom had cancelled my installation, they could not prove who had given the instruction, and to this day have not apologised for the inconvenience, Telkom, Smehlcom, Helkom, fly to hell where you belong for your incompetent service and failed promises!

  • gareth.wall.5 - 2012-11-03 14:12

    I have had 4meg line with Mweb/Telkom for about 2 years now, its good but its not stable at all.. this multi-service access nodes (MSANs) Technology makes internet More stable, don't you people understand that if they shorten the “local loop length”, which is the distance existing copper wire must cross to connect users to the exchange/node in turn improves connection quality... Telkoms Main fault at the this ADSL wise is the exchanges this will fix it.. Only thing I see here is other counties have this technology and charge around 200-300 ZAR per month for it but our country somehow see's R2000-2300 for 4meg lines is acceptable? i bet you that if you want the 40Meg speeds you will be paying a good 3-4000 ZAR per month.... if not more.\

  • christo.cilliers - 2012-11-05 05:49

    the myth of telkom... pie in the sky stuff this!

  • john.jonn.1 - 2012-11-22 21:26

    I have this ass line which is Fastest.... According to Telkom, after 8 months I get half of their "Fastest" download speed.. Oh, their fastest is 4/10 right? Look at this: Minutes apart and some tests some hours, what do you get? Here is the test link: Start Time: 17:03:47 End time: 17:03:54 IP Address: Download Size: 409600 bytes Time Delta: 6.2533719539642 seconds Download Speed: 64 KBytes/s Line Speed: 512 kbits/s Start Time: 17:04:05 End time: 17:04:14 IP Address: Download Size: 409600 bytes Time Delta: 8.5472309589386 seconds Download Speed: 47 KBytes/s Line Speed: 376 kbits/s Start Time: 17:04:25 End time: 17:05:13 IP Address: Download Size: 409600 bytes Time Delta: 47.490180969238 seconds Download Speed: 8 KBytes/s Line Speed: 64 kbits/s Start Time: 17:05:29 End time: 17:05:40 IP Address: Download Size: 409600 bytes Time Delta: 10.401988983154 seconds Download Speed: 38 KBytes/s Line Speed: 304 kbits/s Start Time: 21:21:08 End time: 21:23:05 IP Address: Download Size: 409600 bytes Time Delta: 116.79615807533 seconds Download Speed: 3 KBytes/s Line Speed: 24 kbits/s

  • cobus.brits - 2012-12-14 06:42

    telkom cant even get my 4mbs line to work !! Dispite many complaints , even via mweb .

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