Web users 'most annoyed' by spam

2012-10-30 09:30

Cape Town - Spam has emerged as the most common annoyance for computer users, research has found.

Research conducted by O+K Research and commissioned by security company Kaspersky Lab found that two thirds of PC users were concerned about unsolicited mail.

Tablet and smartphone were less concerned about spam, with 38% and 29% of respondents respectively saying that it bothered them on the devices.

On any device, almost 70% of respondents were concerned about spam.

Spammers are well known for targeting internet users with unsolicited messages, but there is a growing threat where spam is used as a delivery mechanism for malicious programs.

Fraudulent pop-ups

"A lot of users experience more infections because the bad guys try to use more schemes to try and get money from you," Nikolay Grebennikov, chief technology officer at Kaspersky Lab told News24.

According to the survey, more (68%) users were concerned with unwanted content on the internet than with a virus infection (56%).

Fewer users were concerned with fraudulent pop-ups (44%) that insist the device is infected with a virus or demand money to repair it.

This may be due, in part, to the fact that the "blackmail" PC phenomenon is mostly confined to Eastern Europe.

"It's a small trend that's quite popular in CIS countries [Commonwealth of Independent States]," Sergey Novikov, head of Kaspersky Lab Global Research and Analysis Team told News24.

Far fewer tablet and smartphone users (20% and 11% respectively) were concerned about pop-ups, but it is unclear whether the survey included many of the pop-ups adverts that many apps display on mobile devices.

Phishing remains a threat as criminals try to extract financial information from computer users by creating fraudulent banking and online shopping sites.

Cyber crime

According to Technology Banker, cyber crime in SA cost R2.65bn, but 75% was recovered, bringing losses in 2012 to R662.5m.

The O+K survey found that 32% of users were concerned about phishing, but the number dropped to 11% of smartphone users.

Worryingly, almost two thirds of internet users had not heard about global threats that had made headlines this year, including the Stuxnet virus.

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  • d4zza - 2012-10-30 10:25

    I'm more irritated about the phone call spam, I get at least one a day, and they get all iffy with you when you decline. Why would I want ANOTHER cellphone contract, it's bad enough I have to pay the ridiculous costs as it is. I have started blacklisting all spam call numbers, now they just go straight to my voicemail. At least email spam you can block the domain it comes from. And you don't have to listen to the drivel.

  • - 2012-10-30 10:36

    I have the perfect solution to telephone spam. I keep the caller on the line as long as possible then 1 tell them I am not interested 2 tell them you are going to ring-off within six seconds then slowly start counting. and when you reach six ring-off they will not bother you again.

  • Richard - 2012-10-30 10:56

    Maybe News24 could also have a look at cutting down on "SPAM" with all the adverts and guides popping up all over the page!!! And I dont answer an unknowen number on my phone anymore, 9 times out of 10 it's spam calls. I also wish the cell companies would stop sending spam to our phones about offers...

  • ben.louw.5 - 2012-10-30 16:47

    And by news24's clickable background ads!

      klippies.coke.7 - 2012-11-01 10:36


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