Hoax letter regarding changes to municipal banking details

2017-05-17 06:02

THE public is urged to be aware of a fraudulent two-page letter being circulated notifying customers of alleged changes to the City’s banking details.

The first page bears the incorrect municipal logo with an unknown address while the second page is a letter allegedly signed by Absa bank.

The two-page letter instructs customers to make all payments for their municipal accounts into a new Absa account, effective from April 1.

It further states that the previous Municipal account is reserved only for Forex and international clients which is incorrect.

As of October 1, 2015, eThekwini Municipality had moved all its accounts from Standard Bank to Nedbank. All municipal bills issued to customers have the correct banking details at the bottom of the page.

The municipality is investigating the source of this fraudulent letter. We appeal to customers who may have received this letter to take it to their nearest Sizakala Customer Care Centre or to report it to the municipality’s City Integrity and Investigations Unit by calling 0800 20 20 20.

- Supplied.


Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

Inside News24

Traffic Alerts
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.