FOLLOWING the disintegration of the railway line and its support structure in Bernadotte Street, train services between Umbogintwini and Winklespruit remain suspended. Metrorail has put measures in place to assist passengers, while repair operations are under way. Zama Nomnganga, KZN Metrorail HOD, marketing and communications said Amanzimtoti station and environs were badly affected by the overflowing stream adjacent to the railway line that feeds into Toti Lagoon. The line between Pahla (opposite the high school) and Toti was severely damaged and will require extensive repairs. The damage is such that trains, goods and passengers cannot traverse the section. “Our engineers are looking at the damages and how to go about fixing the situation,” he added.As part of a temporary measure, a bus service now runs from Umbogintwini to Winklespruit. “Commuters will use their train tickets to travel on the buses, which are provided for the exclusive use of Metrorail passengers. No one will be permitted onto the bus unless they are in possession of a Metrorail ticket,” Nomnganga explained.“Metrorail staff are positioned at the affected areas and will assist passengers as to which bus services to use. Passengers congregate in the parking lot on the seaside of the station and again, station staff and Metrorail inspectors will be on site to assist commuters. It must be noted that transfers from rail to road are known by most commuters,” he added.He said while all efforts are made to run these services as per the current schedule, it is difficult to avoid delays as a result of the multiple transfers from rail to road and road to rail. Nomganga said it will take about three months to restore the service to Pahla station. He said their normal security component is present at all stations.Referring to the connecting trains between Reunion, Rossburgh and Durban for people who live in Toti, but work in Bluff and Pinetown, Nomganga said the train service on all other corridors has not changed and connecting trains are still operational.The public can call the toll-free line 0800 33 6868 with queries.