I get less but pay ever more

2017-12-21 06:00

Can someone please explain to me this discrepancy when buying prepaid electricity for my house?

This is not the first time that I have bought power and I get less than half the units between two months.

I tend to buy power at the beginning of every month or thereabouts. Last month I bought R500 worth of power and received 259.4kw.

This month I bought R450 worth of power and only was recharged with 114kw.

Now, where is the rest of my electricity?

This has happened a number times throughout this year, where whatever I buy gives me little or no power. I seem to get less than half the power I am actually paying for. I’ve tried to work out the Kilowatts per rand but it fluctuates constantly.

When one looks closer at the receipts, it also appears that the amount of power being sold to me changes. When I paid the R500 I received about 1.922 units per rand.

But for some reason at R450 I only get 114.4 units which means I am now paying just over double for electricity or 3.934 units per rand.

Also, it seems that the actual amount of units sold to me were only R229 worth of power this month.

What is going on here. I have all my receipts for this year and notice that this seems to be a recurring incident. Can someone please explain this to me and how is it possible that we are having double price increases continuously throughout the year?

I am really confused.

Duncan Stevens via email

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