The City of Cape Town says it is in the process of beefing up services at the clinic in Kuyasa after angry general workers downed tools last Thursday, demanding a safer working environment.The workers accused the City of putting their lives at risk; they work in a small and overcrowded facility, they claim, making work hazardous. Workers say the shelves are so stacked that the patient files ran the risk of falling on them. They say that the City has to come up with measures to protect their lives.During the melee, scores of patients were forced to wait in the reception area, as management tried to resolve the impasse.Thulisiwe Maci, who is eight months pregnant, said she had been at the clinic since 8:00 that day, and had spent more than four hours without any form of assistance. “I have been here since 8am because I know it gets full, but today no one is getting any help,” she said before deciding to return home. Lumka Ndawo, a worker at the clinic, said they had decided to down tools because they were not taken seriously. She said they had been complaining about the unsafe reception area, to no avail. “We have been complaining about the situation at the reception, and two of my colleagues were injured when the shelves fell on them,” said Ndawo. She said nothing was being done by the City. Mayco member for Safety and Security and Social Services JP Smith confirmed that two workers had been injured at the facility. Smith said the population in the area had increased immensely and the facility could no longer cope with the number of patients.“The facility is now too small for the community. We have secured a budget and are trying to speed up the process to provide more space,” said Smith.