Patient care made easier

2017-12-07 06:00

Innovative digital technology will be used to enhance Emergency Medical Service (EMS) coordination over the festive season. The technology will support the dual objectives of patient-centred care, and EMS staff safety.

At the heart of this ground-breaking solution, is a technology ‘platform’ that allows WCG Health’s employees located in six Emergency Control Centres, 52 ambulance stations, and crew in 519 vehicles to collaborate around the clock, 365 days a year.

Global IT group, Dimension Data, has been collaborating with the department to implement this technology over the last 4 years.

This is according to Western Cape Health Minister Dr Nomafrench Mbombo, who held a press conference on Tuesday to outline the Department’s festive season readiness plans. The Western Cape EMS is one of the busiest ambulance services in South Africa, transporting between 45,000 and 50,000 patients each month. The provincial Health Department recently launched a Safety Plan in aid of EMS staff, who often work under dangerous conditions in parts of the metro designated as Red Zones.


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