Barcelona resident Nono Ngodo, says she is unhappy with the treatment she received at the hands of the Gugulethu police when she went to open a case of assault more than two weeks ago.Ngodo alleges she was assaulted by a community leader and his son on two separate occasions, on Saturday 26 January, outside the local community hall. The police were called and the assault stopped.But then, after the police had left, she said leader’s son allegedly started assaulting her as well. “He hit me with a plank and a plastic chair, breaking two of my front teeth in the process. I have a lump in my head. My neck and right shoulder are painful,” she says. However, when she went to open a case, the officers refused to help her, she alleged. “I wanted to open a case ... The officer assigned to assist me said we must first fetch the perpetrators. I refused. “The officer later referred me to another detective, who said I must first open a case and then come to him,” said Ngodo. She said she went to the front desk again, to the same officer, who refused to open a case, “until the other officer who was at the back intervened and asked the officer who was assisting me to give me the J88 and then go to the doctor.” “None of the officers had name tags on them. Instead, after he gave me the J88 form, I asked for his identity, he refused to tell me asking: “What are you going to do with my name?”. Ngodo, who has since moved in with friends and family, said she was concerned with her safety.A Gugulethu Police spokeperson, who only described himself as Lieutenant-Colonel Smith, confirmed the case and said no arrest had yet been made. “A case of assault has been opened. It is still under investigation,” said Smith. Moses Dlamaini, a spokesperson for the Independent Police Investigative Directorate referred City Vision to the Civilian Secretariat for Police, which monitors the South African Police Service, to ensure compliance with the needs of the public and operates within the confines of the constitution. Takalani Ramaru, the Chief Director for Civilian Oversight, Monitoring and Evaluation at Civilian Secretariat for Police Services referred Ngodo to the nearest Secretariat for Safety and Security within the Western Cape Department of Community Safety. “I suggest this case be forwarded to the Western Cape Secretariat, where the incident happened and the officials can easily contact Ngodo in person. “May I also suggested that if it is possible Ms Ngodo first contact the station commander before she refers her complaint to the provincial secretariat or ourselves (Civilian Secretariat for Police Services),” said Ramaru. The contact for Western Cape Department of Community Safety is 021 483 5220.Meanwhile, Ngodo is left to lick her own wounds after suffering humiliation at hands of a community leader and his son.