Court clips wanted suspect’s wings

2017-04-13 06:01

Andile.Sithole@media24.com

PATIENTS collecting medication at the Tongaat Community Health Centre are hot under the collar and want health officials to investigate the management of the clinic.

Patients are complaining about the poor service at the clinic and having to wait in queues for almost the entire day for their medication.

The patients who spoke to the Weekly accused the nurses of dragging their feet and not doing their jobs efficiently.

Residents also complained about having to queue from 5am to 10am to collect their patient files.

A TB patient from Gwalas Farm, Nombuso Dladla (41) said she arrived at the clinic at 7am on Monday and had to wait until 4.30pm, but was still not attended to.

“Nurses are so rude and are not willing to listen to us. I was in the queue from early in the morning until the afternoon, but I was not attended to. I came back the next morning, the line was worse than the day before. I only received my medication on Tuesday.

“Nurses are always on a go-slow and when we asked them to at least dispense medication to patients with chronic illnesses, they ignore us.

“Officials must look into senior management at the clinic. They must give us answers as to why they give us such a poor service.”

Another patient, who wanted to remain anonymous, sent an email to the Weekly saying: “We have been queueing from the morning waiting for our files [with medical records], no one is attending to us.

“When we complain nurses shout at us. We arrived at the clinic from 4am and join the line.

“We wait in the line until 1pm [with] nurses not even attending to a single patient.”

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