Grants will be paid, says Sassa

2018-07-13 06:00

THE acting chief executive officer of the South African Social Security Agency (Sassa), Abraham Mahlangu, has recently noted the challenges experienced by grant beneficiaries during the current social grant payment cycle.

“We are aware that beneficiaries are experiencing problems with the electronic payment of their social grants,” said Mahlangu.

Challenges experienced are a result of a process of changing from an old to a new payment system for social grants. Mahlangu said Sassa is also in the process of phasing out Cash Paymaster Services (CPS), as directed by the Constitutional Court, and introducing the South African Post Office (Sapo) to pay social grants.

“We assure beneficiaries that their social grants will be paid in full. In fact, the funds have already [been placed] in their accounts. We request beneficiaries to give themselves at least three days to withdraw their grants.

“Should a beneficiary choose to access his or her funds through an ATM, the account type the beneficiaries chooses should be a savings account. In the event of the savings option being rejected, the beneficiary can then choose the cheque account option,” he said.

Sassa apologised for the inconvenience caused to the beneficiaries. He said Sassa and Sapo are working to find a solution to this problem and ensure that all beneficiary services are restored in the shortest possible time. “We further undertake to keep our beneficiaries informed,” he said. - Supplied.

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