Political party storms into Home Affairs

2018-04-06 06:00
 Photo: KHAYA MAGENUEFF members argue with Home Affairs officials after they stormed into the department office on Friday.

Photo: KHAYA MAGENUEFF members argue with Home Affairs officials after they stormed into the department office on Friday.

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ECONOMIC Freedom Fighters (EFF) members stormed into the Kokstad Home Affairs office on Friday protesting against poor services rendered by the department.

This comes as dozens of people queued outside for hours waiting to get assistance from the department officials, but in vain.

On arrival at the offices at Hope Street, they [EFF] pushed through the door and stormed inside while instructing all people queued outside to get inside.

This resulted in department management having to call local police to intervene.

Meanwhile Home Affairs officials had to explain why they close their offices while people still need services.

“This department is in crisis, our people are not being serviced and when we forcefully pushed the door we find that chairs inside offices were empty.
“We are really surprised by the act of this department. How can they demand our people to stand in the cold weather outside offices unattended to?” asked Harry Gwala EFF Commissar, Dumisani Dlamini.

He said people are forced to queue right next to a tavern.

Upon engagement with department staff, he claims the EFF were informed that they are not being paid overtime.

“We said to them their issues must not affect service delivery instead they must address their issues with government,”said Dlamini.

He confronted the department about the rate of high corruption and fraud, claiming that people are making pre-arrangements where they pay officials because they don’t want to stand in the long queues.

Charles Mabhena from Matatiele said he had been waiting since 4 am on Thursday, only to be turned away on and come back again on Friday.
He had gone to the offices to collect his identity document.

Home Affairs spokesperson Thabo Mokgola said he knows about the problems the department is facing and they have already given management a mandate to address it.

“Yes sometimes we have a network problem which is provided by State Information Technology Agency not by the department,” said Mokgola.

He said they will launch an internal investigation as to why Kokstad Home Affairs fails to help people.

“As the department, we don’t promote fraud and corruption and we are asking members of EFF to approach our managers and report it. We are prioritising quality service,” said Mokgola.

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