Warning to social-grant beneficiaries

2018-06-15 06:00

THE South African Social Security Agency (Sassa) is warning beneficiaries about fake SMSs that are being circulating about the re-registering of social grants recently.

The agency said it has received reports that beneficiaries have received messages instructing them to re-register their social grants because cash points will be fully phased-out in August. The fake message reads as follows: “All Sassa recipients, please you have to re-register yourself for Sassa payments. From June 1, there will be no pay-points anymore. Each one has to apply by post office or a bank of your choice. So please collect application forms by office from 1 June to take to bank or post office of your choice. If you do not re-register you will not get paid in August or thereafter. Please share with all state pensioners. Thank you.”

Sassa spokesperson Paseka Letsatsi said the contents of this SMS are misleading and have caused unnecessary confusion and panic among social-grant beneficiaries and urged people to ignore it as it is incorrect.

Sassa beneficiaries do not have to re-register their social grants, however, they are requested to swap their old Sassa cards for the new Sassa card by the end of September. This can be done at local Sassa offices, pay-points or selected post offices. Furthermore, cash pay-points will be gradually reduced (not fully phased out as alleged in the SMS). When a pay-point is within a five-kilometre radius of a post office, the post office will take over payments for that pay-point.

Beneficiaries can also choose which method of payment they are comfortable with. They can opt for their social grant to be deposited directly into their personal bank account (including Post Bank) or they can use their Sassa cards to withdraw at ATMs and merchants (e.g. Pick n Pay, Shoprite, etc).

Should a beneficiary choose to have their grants deposited directory into their personal bank account, they should go to the Sassa offices where they registered their grant and request an Annexure C form.

This form must be completed by their bank of choice and returned to Sassa.

“Sassa reiterates that beneficiaries will continue to receive their social grants beyond August 2018. The agency will further endeavour to ensure that the transition of beneficiaries from cash pay-points to electronic methods of payments happens smoothly and without any hassles,” added Lestatsi.

Reacting to the fake SMS news, Minister of Social Development Susan Shabangu urged people to be aware of such messages and encouraged them to contact the Sassa toll-free line at 0800 60 10 11 or visit their nearest Sassa offices.

— Supplied.


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