Buyer beware of shady dealers . . .

2016-04-06 06:00
TIMOTHY RADIKELEDI, the Consumer Protector in the Free State, speaks during the World Consumer Rights Day celebration which was held at the Charles Mopeli Stadium in Qwaqwa. Photo: Tladi Moloi

TIMOTHY RADIKELEDI, the Consumer Protector in the Free State, speaks during the World Consumer Rights Day celebration which was held at the Charles Mopeli Stadium in Qwaqwa. Photo: Tladi Moloi

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PHUTHADITJHABA. – The community of Qwaqwa and the surrounding areas such as Harrismith and Kestell were taught about consumer rights during the World Consumer Rights Day celebration which was held at the Charles Mopeli Stadium in Qwaqwa on Thursday (31/03).

This annual celebration was aimed at promoting awareness among consumers regarding their rights and responsibilities in cases of unfair treatment by businesses.

According to Timothy Radikeledi, the Consumer Protector in the Free State, people often fall prey to unscrupulous businesses and lose millions of their hard-earned cash on shady deals. He said that included being sold defective electronic devices, substandard workmanship, used vehicles in poor condition and underhanded agreements, such as with cellular contracts.

“We are going to make sure that we educate our people daily so that we can reduce the number of cases that we always deal with. Our offices are there to help people.

“They should come in numbers to lodge complaints so that we can help them. Our services are free, but they should always make sure they keep copies of the contracts every times they buy,” he said.

Radikeledi said many of the cases that they had to deal with were those of first-time car buyers, especially students or those who had just completed their tertiary education.

“We know that everyone wants to drive a car just after school and because they know nothing about residuals, interest rates and other things, they find themselves in trouble sometimes. They are also faced with cellular phone contract problems, because they agree to deals that they often don’t see on paper. It is not good to accept offers telephonically. Our people should stop acting like they know everything and start asking those who might know,” he said.

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