Clients scammed

2018-02-14 06:00

Eskom has strongly warned consumers in the Free State and Northern Cape about scammers who are defrauding customers.

Stefanie Jansen van Rensburg, Eskom spokesperson, says numerous reports from customers were received about being defrauded by scammers pretending to be Eskom contractors responsible for testing, replacing or calibrating Eskom meters. She says incidents took place in both of these provinces.

“The scammers call Eskom customers and tell them that they will be visiting them to test meters and replace faulty meters.

“They then ask the customers to pay up front, directly into their bank account.

“After that the customer never hears from them again and no meter test is done,” Jansen van Rensburg says.

She says this came to their attention after a few customers contacted Eskom to enquire about when the meter test will be done.

Eskom then informed the complainants that the person who had called them was not affilia­ted with Eskom in any way and that they have been the victims of fraud.

“Eskom reminds our customers that all payments to Eskom should be done through the normal billing system into the bank accounts as provided on their Eskom bills. No cash should be given to any Eskom employee or contractor visiting customers’ premises and no payments should be made into a bank account other than the one officially provided by Eskom on the Eskom bill.”

As an Eskom customer, payments for services rendered will always be required to be made directly to Eskom and never to an Eskom contractor.

Customers are urged to be vigilant of opportunists who are purposefully exploiting members of the public.

Suspicious persons or activities can be reported by calling the Eskom Contact Centre on 08600-37566 or the Eskom Fraud Hotline on 0800-112-722.

Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.
NEXT ON NEWS24X

Inside News24

 
/News
 

And the Paws24 and Hill's winners are ...

Find out who the winners of our Paws24 pet pics and Q&a competitions are...

 

Paws

Keep your family and pets safe from rabies
5 scientific benefits of owning a cat
Why we love cats
8 great natural remedies for your pet
Traffic Alerts
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.