In an effort to address problems and protests relating to water in the Free State, the Department of Water and Sanitation (DWS) has embarked on a campaign to establish forums. Making provision for input by the public on addressing problems regarding water and sanitation, the department kick-started the drive recently in the severely affected Theunissen in the cash-strapped Masilonyana Local Municipality. Larry Crisp, departmental spokesperson, says some residents lamented the negative impact of the shortage of water, making it difficult to use the flush system. “Water has to be collected in buckets to be able to flush,” he says.He says resident Zacharia Mokobori complained about faulty water meters apparently blocking water from flowing to the taps and reducing the flow of water drastically. Crisp says blockages in sewege systems were also not attended to. He says following interactive consultation with the public, it was resolved that the forum continues to conduct awareness campaigns to further educate residents in terms of water usage.