ICT recommended

2016-06-15 06:00
DEPUTY MINISTER OF LABOUR, Nkosi Phathekile Holomisa.  Photo: Boipelo Mere

DEPUTY MINISTER OF LABOUR, Nkosi Phathekile Holomisa. Photo: Boipelo Mere

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EMPLOYEES need to have a positive spirit when doing their work, especially when endless qeues are being done away with for those who need assistance.

That was the emphasis made by the deputy minister of Labour, Nkosi Phathekile Holomisa, when he recommended the usage of modernised ICT systems for the employees of the Department of Labour in the Northern Cape.

Holomisa gave feedback to the media on Thursday, 9 June, after he had engaged with Kimberley officials on service delivery issues and the challenges that they faced on a daily basis.

The visit was also part of his continued efforts to familiarise himself with the way the department delivers on its mandate.

According to the deputy minister, the usage of ICT systems for employees will no doubt speed up service delivery for potential job-seekers and those who seek compensation.

“According to my findings after the engagement with the staff members, they are undoubtedly striving to do their work, although they did not complain at all. But I realised that they did not have enough resources to do some of their work,” he said.

“Our staff should have access to ICT equipment like iPads, smart phones and more in order to speed up service delivery.”

Although Holomisa emphasised that the province was doing well in terms of service delivery, he raised concern about the increase in its number of clients due to recent job losses.

“Given the fact that we are an economic sector, there are a number of workers who come to lay complaints, claim their UIF payouts or register for the job-seeker database that we need to timeously attend to.”

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