Post Office warns public about scam

2017-04-26 06:02

The South African Post Office (Sapo) has warned members of the public to be on the alert for a parcel delivery scam aimed at defrauding them.

According to the Post Office, people are being contacted telephonically by persons pretending to be from the customs division of the Post Office.

The caller informs them that a parcel is ready for collection, provided they first pay money into an account. The caller would usually say that the money is for customs duties and courier fees.

“Members of the public are directed to a website that appears similar to the Speed Services website. The phone number, however, is in the United Kingdom with a prefix of +44.

“Customers are also given a pin which they have to enter before they can ‘track’ the fictitious parcel,” stated the Post Office.

The Post Office says that it does not use pin numbers for its tracking service.

“The Post Office does not require customers to make any bank deposit before parcels are released.

“In instances where the South African Revenue Service (Sars) levies import tax on parcels from abroad, the import tax must paid at the Post Office counter when the item is collected. The customer will receive a receipt for this payment.”

According to Sapo, in instances where it has the cellphone number of the recipient, the customer will receive an SMS requesting him or her to collect the parcel at a specific Post Office branch.

“The SMS will not request that funds be deposited into an account.”

It was further revealed that in one of the reported cases a member of the public was requested to pay R1 500 in courier charges and R2 000 in customs fees.

Members of the public that have information regarding this scam, are requested to call the South African Police or the Post Office’s Crime buster Hotline on 0800-020-070.

Join the conversation! encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

Inside News24

Competition regulation for a growing and inclusive economy

ADVERTORIAL: The Competition Commission of South Africa is conducting advocacy work in the South African automotive aftermarket industry and has gazetted a Draft Code of Conduct for public comment.


Man scores date with tennis superstar after Twitter bet

It’s a modern day Cinderella story, but one American man took ‘shoot your shot’ seriously in 2017.


You won't want to miss...

6 myths about male cancer
Who are the highest paid models of 2017?
10 gorgeous plus-sized models who aren't Ashley Graham
5 top leg exercises for men
Traffic Alerts
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.