Smart ID cards now available in Greytown

2019-10-02 06:00
PHOTO: andile sithole d

PHOTO: andile sithole d

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THE LONG-ANTICIPATED Smart Identity Document card programme has finally been rolled out in Greytown.

The pilot programme was launched in February this year to assess whether the Greytown Home Affairs office would be capable of facilitating the programme.

Office Manager at the Greytown Home Affairs Department Denise Moodley told the Gazette that her office is now fully operational and is ready to start issuing Smart ID cards.

“We have been receiving a good response from the members of the community. We also have an office at the Greytown Hospital where [the information] of the new-born babies can be captured within 30 days after birth. This office was there before, however, it was not fully functional, hence we didn’t have [full] capacity. By law, new children must be registered to our system within 30 days after birth,” Moodley said.

Since the inception of the programme, there have been technical glitches that delayed processing the information of applications. However, Moodley said the glitches were minor teething problems that have been dealt with.

“We urge the public to be patient while we capture their personal details on the system.

“Our office systems are working, but sometimes we experience minor problems with the slowness of our network systems. We appeal to the community to bear with us when our network systems are slow while we try to render the service.

“Those who have applied for their Smart ID cards are not allowed to send someone to collect the card on their behalf because, when we issue the cards, the applicant has to go through a verification process whereby we have to ensure that the department issues the card to the right person.”

The Greytown Gazette visited the facility on Wednesday, September 25, and spoke to some of the residents who were at the offices to apply for or collect their Smart ID cards.

A resident from Muden, Buswayini Zuma, who was one of the applicants to collect her Smart ID card, was over the moon when Moodley gave her the new card.

“I feel relieved after receiving my first Smart ID card,” she said.

A 16-year-old teenager applying for an identity document for the first time needs to bring a copy of their birth certificate as well as both parents’ ID documents. Their first card is free.

Pensioners of 60 years and older must supply a green barcoded ID book and marriage certificate or divorce order.

Pensioners also qualify for a free Smart ID card.

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