Water accounts…interest charged on zero amounts!

2017-08-30 06:00

HOW many residents actually take a good look at the monthly water and sewerage accounts from Umzinyathi District Municipality, Greytown's water service provider?

It would appear that there is a "weird and wonderful "approach to billing, and by the way, has anyone seen a water meter reader recently?

Of considerable concern are the June statements dated 25 July. Okay, it is history now as presumably everyone has paid (including this reporter). But have a close look and you will note that the "old reading and new reading" is exactly the same, and under units the statement shows"000" and the tariff­ "000000".

It gets even weirder - the current total to be paid is the total of the interest Umzinyathi has imposed on thumb-sucked water and sewerage charges - how do you work out interest charges on zero amounts?

How does Umzinyathhi explain a consumer who was charged R8.78 per kilolitre for the month of June, but for July the tariff was doubled to R16.79 per kilolitre.

A number of consumers are still being billed each month with thousands of rands allegedly outstanding for the past 15 or so years stemming from the chaotic time when the local water supply was administered by uThukela Water, which was never able to supply documentation on the alleged consumption of these huge amounts, and Umzinyathi likewise, but it continues to be charged, with interest, each month.

Any request for documents to support these amounts is met with the response "that is what is owed by you so pay up", even though there is absolutely no proof whatsoever how these amounts came about. And what about the law of prescription?

This information was sent to Umzinyathi District Municipality requesting comment or information - any details to explain the recent accounts. Surprise, surprise - absolutely no response whatsoever.

Despite the regular weather reports forecasting rain and even thunder storms for this area as all residents are aware, this has not happened. Lake Merthley continues to drop - it was 42.93% full on Monday.

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